Frequently Asked Questions
Everything you need to know about creating and delivering feelings
How does AI personalization work?
Describe the feeling you want to create and upload photos if you like. Our AI designs visuals and drafts the words to match the gift you pick. You can edit or regenerate until it feels right.
What are credits and how do they work?
You receive 3 free credits when you sign up. Each credit lets you generate or update a design for any gift. Credits used on a gift are refunded when you place the order (up to 3 per item). Need more? Purchase extra credits anytime.
How much does it cost?
Pricing varies by gift type and finishes. Every order includes AI personalization, premium printing, and delivery across India. You will always see the final price before you pay.
How long does delivery take?
Standard delivery takes 3-5 business days anywhere in India. You'll receive tracking information once your gift is crafted and shipped. We're working on express delivery options.
Can I see a preview before ordering?
Absolutely. You can preview your gift as many times as you want. See how the AI-generated visuals and your words will look, and regenerate until you're happy. Only order when it is perfect.
What if I'm not happy with my gift?
Your satisfaction is our priority. If you're not completely happy with your gift, we offer a 100% money-back guarantee within 7 days of delivery. Reach out to support and we'll make it right.
Do you deliver outside India?
Currently, we deliver across all of India. International shipping is coming soon! Sign up for updates to be notified when we launch international delivery.
Can I schedule delivery for a future date?
Yes. When placing your order, you can specify a preferred delivery date (up to 30 days in advance). We will ensure your gift arrives when you need it.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and popular digital wallets including Paytm, Google Pay, PhonePe, and more. All transactions are secure and encrypted.
Still have questions?
Can't find what you're looking for? Our support team is here to help. Get in touch and we'll get back to you within 24 hours.